Featured Article Mercy Realizes the Value of Natural Language Processing to Capture Unstructured EHR Data
From Healthcare Informatics: So much of the relevant medical information vital to improving patient care is “trapped” within EHR physician notes. So, organizations like Mercy are turning to natural language processing (NLP) — a technology that allows providers to gather and analyze unstructured data.
Emergency Rooms are notorious for long waits, endless forms and inconsistent care. This Wall Street Journal report focuses on how hospitals – including Mercy hospitals – are rethinking the ways they work with impressive results.
In 2011, a mile-wide tornado struck Joplin, MO, devastating St. John’s Regional Medical Center – a hospital which had only recently joined the Mercy network. While the building and all its IT equipment were declared a total loss, St. John’s suffered no data loss as a result of the catastrophe.
Health care is challenged with a nursing shortage and high nurse turnover. With advanced data analytics helping Mercy nursing leaders make better use of available staff and avoid costly overtime incentives and agency labor, Mercy saved $4.3 million in nursing labor costs, decreased nurse turnover and increased nurse satisfaction.