In 2011, a mile-wide tornado struck Joplin, MO, devastating St. John’s Regional Medical Center – a hospital which had only recently joined the Mercy network. While the building and all its IT equipment were declared a total loss, St. John’s suffered no data loss as a result of the catastrophe.
Just six months prior, the hospital had completed its migration to Mercy’s off-site data center, located in Washington, MO. “[Before the migration], their data assets were all local in the hospital,” said Scott Richert, Mercy’s vice president for enterprise infrastructure. “They had no use of external services. Everything was in the basement. They also didn’t have a full-fledged disaster recovery plan. If this had happened six months before, it would have been a much bigger loss.”
As Scott told HealthTech Magazine recently, Mercy learned a lot from their experience with St. John’s (now called Mercy Hospital Joplin), and in the years since, they’ve further strengthened their disaster planning. And now, Mercy has begun offering cloud-based disaster recovery and backup services to their commercial clients as well.