In achieving 2020 accreditation, Mercy ranks among the top 15% of Epic service providers worldwide

Once again, St. Louis-based Mercy health system has earned enterprise-level re-accreditation for Epic’s Community Connect program, one of only 15% of the nearly 200 Epic service providers worldwide to be so recognized. 

Community Connect accreditation enables Mercy Technology Services (MTS) – the health IT backbone of Mercy – to extend Mercy’s Epic electronic health record (EHR) services to third party hospitals and health systems. By offering their fully optimized Epic build to small and mid-sized hospitals, Mercy makes world class medical technology available to clinicians across the country, helping them to provide top quality care to patients everywhere.



“This is truly an accomplishment,” said Liang Huang of Epic’s implementation services team. “You’ve demonstrated Mercy’s ability to achieve a high level of system adoption, adopt Connect best practices, and have happy end users.” 

Epic’s Community Connect program named Mercy as its first accredited provider in 2014. With a variety of models to suit different needs, MTS pushes the boundaries of the Community Connect model, helping hospitals nationwide choose EHR solutions tailored to meet the specific needs of those they serve.



Mercy Technology Services (MTS) provides and manages technology solutions for Mercy, one of the largest health systems in the nation, and since 2014, they’ve extended services to other health care providers. An early adopter of Epic’s EHR, Mercy became the nation’s first to be accredited by Epic to offer EHR solutions to other hospitals, including Epic in the cloud, implementation and optimization. With MTS’ full suite of health care offerings including health care cloud, managed services, imaging as a service, disaster recovery and backup as a service, hospitals can reduce IT costs and risks. MTS’ award-winning data analytics and real world evidence insights offerings help reduce waste, manage health care’s highest costs and support a model of care that keeps patients healthier.

Mercy, named one of the top five large U.S. health systems for four consecutive years (2016 to 2019) by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care, managed and specialty (heart, children's, orthopedic and rehab) hospitals, 900 physician practices and outpatient facilities, 45,000 co-workers and 2,400 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, and Mercy Virtual commercially serve providers and patients from coast to coast.


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