Mercy Technology Services (MTS), the IT backbone of one of the largest Catholic health systems in the nation, announced it has achieved “Cloud Verified” status from VMware, a global leader in cloud computing technology.
MTS is part of a global network of VMware Cloud Providers, a group of more than 4,500 organizations in over 120 countries who serve as third-party vendors for VMware cloud technology. MTS is one of only 50 members of this group to be Cloud Verified, and is the only health care provider to attain this certification.
VMware’s “Cloud Verified” badge signals to customers that MTS offers hosting services running on top of the complete VMware Cloud infrastructure. In MTS’ case, those services include cloud and managed hosting of health care applications for its parent organization – St. Louis-based Mercy health system – and extending those same capabilities to small-to-midsized hospitals and health systems.
Unlike typical cloud vendors, MTS solely specializes in health care. A health care provider themselves, MTS brings first-hand experience as an early adopter of electronic health records and other health care applications to bear, including knowledge of the whole hardware and software stack. With a complete understanding of app integration and configuration as well as health care-grade security, MTS helps customers avoid pitfalls and keep systems performing at their peak.
“MTS has been blessed with the resources it takes to move health care technology forward and we look at sharing that technology with smaller health systems to be an extension of our mission to provide better patient care,” said Scott Richert, MTS’ chief technology officer. Thanks to VMware’s cloud infrastructure, we’re able to make our technology accessible to an even wider range of clients, both from a logistical and a financial perspective. That means better care for patients, no matter where they go for care.”
“Partners that are VMware Cloud Verified provide organizations with complete and advanced VMware Cloud technologies, along with interoperability across clouds for greater advantage for their customers’ businesses,” said Jim Aluotto, director of cloud provider business for VMware. “Cloud Verified services delivered by VMware Cloud Providers can provide the efficiency, agility, and reliability inherent in cloud computing. We look forward to supporting MTS as it empowers organizations with a simple and flexible path to the cloud.”
Mercy, named one of the top five large U.S. health systems from 2016 to 2019 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, 900 physician practices and outpatient facilities, 45,000 co-workers and 2,400 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.
About Mercy Technology Services
Mercy Technology Services (MTS), named one of Healthcare IT News’ Best Hospital IT departments and a Davies Award recipient, knows firsthand the unique needs of health care. That’s because, as the IT backbone of Mercy, a 40-plus hospital health system, we deliver mission-critical technology services daily. An early adopter of Epic’s EHR, Mercy became the nation’s first provider accredited by Epic to offer EHR solutions to other hospitals, including Epic in the cloud, implementation and optimization. With MTS’s full suite of health care offerings including cloud, managed services, PACS as a service and cloud backup and recovery, hospitals can reduce IT costs and risks. MTS’s award-winning data analytics help reduce variation and support a model of care that keeps patients healthier.