Backup as a Service


From the bedside to the board room, making health care data available is critical. Yet, mounting cyber threats mean this job isn’t easy. And with limited IT funds, resources needed for backup infrastructure could be better used elsewhere.

Save time and money.
With Mercy’s backup as a service (BaaS), you save time and money spent running data protection on-premises.

Leave it to the health care experts.
No matter the size of your health care organization, you can take advantage of enterprise-class, fully-managed BaaS from Mercy Technology Services’ (MTS) award-winning health IT team that has reliably delivered data to over 50 hospitals and thousands of providers for more than a decade.

Whether it’s mission-critical EHR data, financial data and images, or business-essential data like email, you’ll gain peace of mind knowing your data is protected in Mercy’s HIPAA-compliant, health care-designed cloud.

Use a simpler approach to backup and recovery
Powered by Commvault, the seven-year industry leader in data center backup and recovery solutions according to Gartner, MTS’ BaaS saves you the hassle of performing, validating and troubleshooting your data backups. Instead, you can back up, recover and access virtual machines, as well as structured and unstructured data, with speed and scale in the cloud.


Mercy’s advanced data centers and underlying technologies that power our BaaS – security, encryption, de-duplication and more – eliminate complex scripting, extra software and any difficulty with third-party API connectivity. Rather, these tasks are integrated into a single, end-to-end solution with pre-built workflows and simplified image creation, reducing your backup costs and risks.

MTS’ health care IT experts operate, monitor and maintain backup operations, freeing up your most valuable IT resource: time.

The comprehensive service includes storage for backups and restores, encrypted local and remote data retention, daily operations, monitoring, troubleshooting and a convenient self-service restore portal.


HIPAA Compliant
PCI DSS Compliant
SOC2 Certified
ITIL Certified


Benefits of Mercy’s BaaS:

  • Reduce the cost and risk associated with in-house infrastructure
  • Protect your data from mounting cyber threats and ransomware
  • Alleviate the burden of backup operations and data management
  • Restore your data at the push of a button and validate backups at any time
  • Save time, accelerate health IT goals and simplify your vendor portfolio with Mercy as a strategic partner


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